Privacy Policy

Introduction

KJA Gaiety Solutions OPC, doing business as Katie J. Adriano | KJA Gaiety Solutions (hereinafter referred to as "the Company", "we", "us", or "our") values and respects your privacy. We are committed to protecting your privacy and will only collect, store, and process your personal information in compliance with applicable laws, including the Data Privacy Act of 2012 and other pertinent regulations.

This Privacy Policy outlines how we collect, use, and protect your data when you visit our websites at https://kja-gs.com, https://programs.kja-gs.com, and https://kja-gs.helixpay.ph (collectively, the "Website").

Please read this policy carefully before using the Website. By accessing or using the Website, you agree to be bound by this Privacy Policy. If you do not agree with the terms, please refrain from using the Website.

1. Information We Collect

We may collect and process personal data when you access our Website or use our services. This includes:

1.1 Personal Information You Provide to Us

Basic Information: Name, email address, phone number, job title, etc.
Transactional Information: Details related to purchases, subscriptions, and service requests made on the Website.
Other Information: Any other information you provide through forms, surveys, feedback, or communications with us.

1.2 Information We Collect Automatically

Device Information: IP address, browser type, operating system, and other technical details about the device you use to access the Website.
Usage Information: Pages visited, time spent on the Website, referral links, and other behavioral data collected via cookies and tracking technologies.

2. How We Use Your Information

We collect and use your personal information for the following purposes:

To provide services: Deliver the requested products, services, and content to you.
To improve user experience: Enhance the functionality of the Website and our services based on your usage patterns and feedback.
To communicate with you: Send you updates, promotions, newsletters, and other communications (with your consent).
To comply with legal obligations: Meet requirements under applicable laws, including responding to legal requests or protecting our rights.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you visit the Website. These technologies help us:

Analyze trends and track your movements on the Website.
Customize content and ads to provide a more personalized experience.
Improve the Website's performance.

You may control the use of cookies through your browser settings, though disabling cookies may impact certain Website functionalities.

For more details on cookie management, visit the following guides:

4. Data Sharing and Disclosure

We may disclose your personal information in the following situations:

Business Transactions:
If the Company is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you before your data is transferred and subject to a different Privacy Policy.

Law Enforcement:
We may be required to disclose personal data by law, regulation, or legal process (e.g., court orders, government requests).

Other Legal Requirements:
We may disclose your data in the good faith belief that such action is necessary to:

Comply with legal obligations.
Protect and defend the rights or property of the Company.
Prevent or investigate wrongdoing.
Ensure the safety of users or the public.
Protect against legal liability.

Service Providers:
We may share your data with trusted third-party vendors who assist in providing services on our behalf (e.g., payment processors, email platforms).

Business Partners:
We may share data with affiliates or partners for joint business activities and promotions.

5. Your Data Privacy Rights Under Philippine Law

As a data subject under the Data Privacy Act of 2012, you are entitled to the following rights:

Right to be informed – you may request the details as to how your personal information is being processed or have been processed by the Company, including the existence of automated decision-making and profiling systems;
Right to access – upon written request, you may demand reasonable access to your personal information, which may include the contents of your processed personal information, the manner of processing, sources where they were obtained, recipients and reason of disclosure;
Right to dispute – you may dispute inaccuracy or error in your personal information in the Company systems through our contact center representatives;
Right to object – you may suspend, withdraw, and remove your personal information in certain further processing, upon demand, which include your right to opt-out to any commercial communication or advertising purposes from the Company;
Right to data erasure – based on reasonable grounds, you have the right to suspend, withdraw or order the blocking, removal or destruction of your personal data from the Company’s filing system;
Right to secure data portability – you have the right to obtain from the Company your personal information in an electronic or structured format that is commonly used and allows for further use;
Right to be indemnified for damages – as data subject, you have every right to be indemnified for any damages sustained due to such violation of your right to privacy through inaccurate, false, unlawfully obtained or unauthorized use of your information; and
Right to file a complaint – you may file your complaint or any concerns by contacting us through our Contact Us page.

For any requests related to your rights or concerns about your personal data, please contact us using the information provided below.

6. Data Security

We implement commercially reasonable security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These include encryption, secure transmission protocols, and regular audits of our data security systems. However, please note that no method of online transmission is 100% secure, and we cannot guarantee the absolute security of your data.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law or regulations. When your personal data is no longer required, we will securely dispose of it.

8. Transfer of Your Personal Data

Your personal data may be transferred and stored in countries outside of the Philippines, where data protection laws may differ. By using the Website, you consent to the transfer and hosting of your personal information.

9. Third-Party Websites and Advertising

The Website may contain links to third-party websites or advertisements. These external sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before engaging with those sites.

Remarketing Services:
We use remarketing (retargeting) services, which serve ads across the internet to people who have already visited the Website. This allows us to continue marketing to users who have shown interest in our service.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date indicated at the bottom. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us at:

Email Address: support@katiejadriano.com

KJA Gaiety Solutions OPC | Katie J. Adriano | Gaiety Solutions
One Park Drive, 11th Drive Corner 9th Avenue, Bonifacio Global City, Fort Bonifacio 1634, Taguig City NCR, Fourth District Philippines

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Effective as of October 16, 2023
Last updated: May 5, 2025

Effective Date: May 05, 2025
Last Updated: May 05, 2025

Definitions

Personal Information refers to data that identifies or can be used to identify an individual.

Sensitive Personal Information includes data such as government-issued IDs, financial information, and others that can classify or discriminate an individual.

Affiliates refer to other entities that we partner with for various business activities, including but not limited to joint ventures, collaborations, service providers, and other third-party companies that share common interests or work with KJA Gaiety Solutions OPC and Katie J. Adriano | KJA Gaiety Solutions to deliver services, products, or content. These entities may or may not be directly owned or controlled by us but are engaged in business operations that involve the exchange or sharing of information.

Terms of Use

By accessing this site, you agree to the following terms and conditions:

KJA Gaiety Solutions OPC, doing business as Katie J. Adriano | KJA Gaiety Solutions (hereinafter referred to as "the Company", "we", "us", or "our") maintains this Site to provide you with information about its services and to facilitate communication with its affiliate companies and service providers.

The Company requires all visitors to the Site to adhere to the following rules and regulations:

The Company owns the text and images appearing on this Site or others as indicated.
Not all the services described on the site are available in all geographic areas of the Philippines.

We will use our best efforts to include accurate and up to date information on the Site, but we make no warranties or representations as to the accuracy of the information. You agree that all access and use of the Site and its contents is at your own risk.

By using the Site, you acknowledge that we specifically disclaim any liability for any damages arising out of or in any way connected with your access to our use of the Site.

You agree that your use of this Site shall be governed by Philippine laws and agree that venue of any relevant suit shall be located in the proper courts of Taguig City, Philippines.

Frequently Asked Questions

Please reach us at support@katiejadriano.com if you cannot find an answer to your question.

1. What personal information do we collect?

We collect personal information you provide when using our services, including your name, email address, phone number, job title, and transactional details such as purchases and service requests. We also collect information automatically through cookies and tracking technologies, such as your IP address, browser type, and pages visited on our website.

2. How do we use your personal information?

We use your personal information to:

Provide the requested services and content.
Enhance your user experience on our Website.
Communicate with you (e.g., sending updates, newsletters, promotions).
Comply with legal obligations.

3. How do we protect your personal information?

We implement commercially reasonable security measures, including encryption and secure transmission protocols, to protect your personal information from unauthorized access or disclosure. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Do we share your personal information with third parties?

We may share your personal information with:

Service Providers: Third-party vendors who assist in providing services like payment processing and customer support.
Business Partners: Affiliates and joint ventures for promotions and collaborations.
Legal Compliance: When required by law, for legal requests, or to protect our rights.

We do not sell or rent your personal information to third parties.

5. Can I control the use of cookies?

Yes, you can control cookies through your browser settings. However, disabling cookies may affect the functionality of some features on the Website.

6. Will my personal information be transferred to other countries?

Your personal data may be transferred to and stored in countries outside the Philippines. By using our services, you consent to this international data transfer and hosting, even if the data protection laws differ from those in your jurisdiction.

7. How long will we retain your personal data?

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, we will securely dispose of it.

8. How can I exercise my data privacy rights?

To exercise any of your rights, please contact us at support@katiejadriano.com, and we will assist you accordingly.

9. Do we collect information from minors?

We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe we have collected information from a minor, please contact us immediately, and we will remove the data.

10. How do we notify changes to this Privacy Policy?

Any updates to our Privacy Policy will be posted on this page, with a new “Last Updated” date. We may also notify you via email or a prominent notice on our Website if the changes are significant.

11. What happens if my personal data is compromised?

While we strive to protect your data, no method of online transmission is completely secure. If we become aware of any data breach or compromise, we will notify you as required by law and take appropriate actions to mitigate any potential harm.

12. How do we handle third-party links or advertisements?

The Website may contain links to third-party sites or advertisements. These sites have their own privacy policies, and we are not responsible for their content. Please review the privacy policies of these external sites before engaging with them.

13. Can I unsubscribe from emails?

Yes, you can unsubscribe from our email communications by following the "unsubscribe" link provided in each email we send. If you have any issues unsubscribing, you can also contact us directly at support@katiejadriano.com.

Privacy Policy

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